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Todayonline Tray Return Automation

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Automation could make tray return much more efficient 04:46 AM Dec 13, 2012 From Darren Chong In the ongoing pilot tray-return initiative, surveys have found that 60 to 70 per cent of patrons are returning their trays. One of the reasons the numbers are not higher could be that the collection points are cluttered with the trays and crockery. At Block 726, Clementi West Street 2, I recently observed a cleaner single-handedly manning the collection station, which was just rows of shelves where diners placed their used trays. They would have to separate the plates, bowls and glasses and move them all to a washing point - such a manual process. On a recent trip to Europe, I noticed an automated collection station. A conveyor belt smoothly transferred the used crockery and trays to the kitchen or washing area, and a few workers systematically washed the utensils. Perhaps such a system, funded by the authorities, should be explored in Singapore for the tray-return initiat...
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Implement tray return automation to facilitate productivity

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Automate the Tray Return Collection Point to facilitate fast efficient collection of crockery NEA’s TRAY RETURN INITIATIVE 10 Dec 2012 The recent pilot tray return initiative appears to have garnered paltry response with only 60 to 70 per cent of patrons returning their trays. One of these reasons could be due to the fact that collection point or station for the trays and crockery was already full and cluttered with used trays and crockery. It was so disorderly! On a recent trip to Europe, I have noticed an automated collection station where return crockery oand trays where diners returned them to an automated ‘conveyor belt’. The ‘conveyor belt’ system works no different from a factory assembly line where the trays and crockery were smoothly transferred into the kitchen or washing area where a few workers systematically get to work to wash the utensils. Perhaps such a system should be explored in Singapore as well. A few weekends ago, I have observed in the pilot trai...
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Seeking clarification of facts published in The New Paper dated 15 Dec2012

Dear Sir / Madam Referring to the article submitted by me dated 15 Dec 2012: “Consider automated tray-return system”- The Government should fully fund an automation project if the tray-return initiative is to be more successful. -TNP I am concerned that the re-writing of my article actually changes the meaning of my original intentions. I am also worried that some facts might be misconstrued by the public. For example, it is published in THE NEW PAPER that “the recent pilot project to get hawker-centre customers to return their trays was only a partial success, with reportedly a maximum of 80 per cent doing so.” However, my submission clearly stated the success rate of people returning the tray is a paltry 60-70% and it can infer a very different meaning to readers from the “maximum rate of 80%” as published. Another example, your published article stated “I observed at Clementi that an elderly cleaner was handling the trays….” This might lead to the readers to think that...
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